What the heck is forest honey? What does it taste like? Why are you doing this? All of your questions answered and more!
What kinds of honey do you offer?
We offer a variety of honey flavours, including Wild Honeydew Forest Honey, Miombo Blossom Honey, Hot Honey, Cinnamon & Honey, and Cacao & Honey.
What is the difference between the flavours of honey?
The base of all flavours are raw honey. Hot Honey is raw honey with organic chilies and organic vinegar, Cinnamon & Honey is raw honey with organic cinnamon, and Cacao & Honey is raw honey with organic cacao nibs.
What makes your honey different?
Our honey has a unique, delicious taste because of its origins in the Miombo forests of southern Africa. With hints of floral, caramel, and a rich robust flavour – you'll find it makes everything better!
What is raw honey?
Think of raw honey as honey in its natural form where it contains all of its rich compounds and nutrients along with vital enzymes. It gives it a thicker, more textured consistency than processed honey. Grocery store honey may be pasteurized by applying high heat which destroys most of its beneficial properties.
What sizes are available for your honey products?
Our honey products are available in both 350g/12.3oz and 50g/1.76oz glass jars.
How is your honey produced?
Our beekeepers use natural, chemical-free methods to manage their forest hives, and the honey is harvested and processed without the use of pasteurization to preserve the natural flavours and nutrients.
How are your honey products made?
Our honey is collected by our beekeepers using sustainable methods. The raw honey is then sent to Ontario, Canada then brought to our facilities in Cardinal to be bottled. This is also where we create our various delicious flavours such as Hot, Cinnamon, and Cacao & Honey.
Is your honey organic?
Yes, Our honey is certified organic by EcoCert. No pesticides, no chemicals. Just pure, high-quality, real honey.
Do you add any artificial additives or flavours to your products?
No, absolutely zero artificial additives or flavours.
How should I use your honey products?
Our honey products are versatile and can be used in a variety of ways, including as a sweetener in hot beverages, as a spread on toast or other foods, and as an ingredient in baking and cooking. For health and beauty, natural honey used as lip balm is a terrific moisturizer and it’s a great way to soothe a sore throat. These are just a few ways but simply put, it tastes great!
Can I use your honey as a sweetener in recipes?
Yes, you absolutely can use our honey as an alternative to other sugar products. Please keep in mind that heating honey over 40°C (104 F) will cause it to lose its beneficial compounds and destroys important enzymes.
How should I store your honey products?
To reduce the crystallization process keep the honey at room temperature.
Is your honey safe for infants and young children?
While honey is a natural and healthy food, it should not be given to infants under one year of age due to the risk of botulism.
Are your products fair trade?
Yes, we are a proud member of the Fair Trade Federation.
Where are your products sourced from?
Our honey is sourced from beekeepers in Zambia and Tanzania, and bottled in Canada.
How do you ensure the quality of your products?
From the barrel to the bottling to the packaging, the small passionate and dedicated team personally handles all aspects of the product's development to ensure our high quality standards.
What is your company's mission?
It is our vision to create a global supply chain for the healthiest honey on the planet. We believe in food that: restores the planet instead of damaging it, enhances healthy bee populations and wilderness areas, creates sustainable jobs for marginalized remote communities, and protects forests from deforestation.
Are you a sustainable and ethical company?
The work of more than 10,000 beekeepers helps protect vital, pristine forest environments that fight climate change. They earn a sustainable income while making these forests healthier for the bees, wildlife and the environment. As a member of the Fair Trade Federation and a 3-time Best for the World B Corporation we use business as a force for good.
Do you have any certifications or awards?
We are proud members of the Fair Trade Federation and a 3-time Best for the World B Corporation. We are women owned, certified organic by Eco Cert, and are an official Canadian food agency registered Honey processing facility.
How can I contact you with questions or concerns?
For anything question or concerns please contact our customer support email: firstname.lastname@example.org
Packaging & Sustainability
How are your products packaged for shipping?
Our honey products are packaged in durable, eco-friendly glass jars, strong cardboard boxes, paper packing tape, and biodegradable packing peanuts that are designed to protect the honey during shipping and are 100% recyclable.
Is your packaging eco-friendly?
Yes, we strive to have most of the materials reusable, biodegradable and recyclable. Our goal is to move towards being 100% plastic free.
Can I reuse your packaging?
Yes, our glass jars are designed to be reused. We encourage customers to repurpose them in creative ways, such as storing spices/office supplies, canning, or creating homemade candles and more!
Shipping & Delivery
How much does shipping cost?
Shipping costs vary depending on your location and the size of your order. You can view shipping costs at checkout before placing your order.
Where do you ship your products?
At the moment we only ship to Canada & USA. In the future we may provide worldwide shipping so stay tuned!
How long will it take for my order to arrive?
Shipping times vary depending on your location, but most orders should arrive within 7-14 business days.
Can I track my order?
Tracking may vary depending on your location and the carrier you select for shipping.
What should I do if my order arrives damaged?
If your order arrives damaged, please contact us at email@example.com as soon as possible and we will work with you to provide a replacement or refund.